"From the bestselling author of Linchpin and Tribes comes a new challenge to leaders of all stripes The workplace has undergone a massive shift. Remote work and economic instability have depressed innovation and left us disconnected and disengaged. Paychecks no longer buy loyalty, happiness, and effort. Quiet quitting runs rampant, and people show up without truly showing up. Alarmed managers are doubling down on keystroke surveillance, productivity...

An expert guide to resolving coworker conflicts and healing hurt feelings and resentments, to create a more productive-and pleasant-environment. Are you feeling less engaged, less committed, and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate...

Niall Downey, a cardio-thoracic surgeon who retrained as a commercial airline pilot uses his expertise in healthcare and aviation to explore the critical issue of managing human error. With examples from business, politics, sport, technology, finance, education and other fields, Downey makes a powerful case that by following some clear guidelines, any organisation can greatly reduce the incidence and impact of making serious mistakes. While acknowledging...

The executive chairman and former CEO of Dunkin' Donuts and Baskin Robbins reflects on the unique, results-oriented discipline he's developed over decades of leadership, which provides a blueprint for any organization to achieve prosperity. We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting...

Meredith Wilson's 'Shift: Everyday actions for leaders to shift culture' simplifies workplace culture with a focus on actionable steps. This practical guide enables leaders to shape, shift, and strengthen workplace cultures through everyday actions. 'Shift' demystifies organisational culture, without being stuffy or fluffy. Using everyday language and removing unnecessary complexity, Shift makes culture doable for leaders at all levels. This valuable...

As Kurt Vonnegut once said, "True terror is to wake up one morning and discover that your high school class is running the country." When it comes down to it, work--with its know-it-alls, gossips, and brown-noser--is a lot like high school. This clever and useful book helps readers identify and better communicate with these and other common types we all remember from the days when report cards, not business reports, were our concern, and when the...

Team Building inside: Trabajo en equipo y coordinación¡Crea y vive el espíritu del equipo! Colaborar y trabajar en equipo es divertido… ¿En serio? ¿Usted piensa que no puede crear y mover un equipo mientras se divierten?¡Es perfectamente posible y se puede hacer por su propio equipo!¡¡Nuestra colección de guías prácticas « Team Building inside » va a demostrarlo!!Descubrir las actividades energizantes y divertidas que le ayudarán a...

Are you faced with a lack of effective leaders within your organization? Do you struggle to find individuals who possess the necessary skills and qualities to lead your teams to success? Without strong leaders, your company may be missing out on opportunities for growth, productivity, and innovation.This leadership gap can lead to a host of problems. Without capable leaders, your teams may lack direction, resulting in confusion and decreased efficiency....

Character is something intrinsic to us all; it forms and reveals who we are. Unbeknownst to many, character is foundational to our judgment, behavior, and leadership. As we tackle the grand challenges of our time, strength of character guides us to make better decisions, creates greater well-being, and contributes to human flourishing. For those who lead - whether in the public, private, not for profit, or education sectors - a greater understanding...

The first and only guide to diagnosing and dealing with the hidden or covert factors that can ruin even the most meticulously planned change processes. Organizational change initiatives often fail because they focus exclusively on the rational, overt aspects of change, overlooking the powerful role played by concealed or irrational factors. It's well known that these covert processes-such as hidden agendas, blind spots, office politics, tacit assumptions,...